Overview of Google Home
Google Home, Google Home Mini™, and Google Hub™ are voice-controlled speakers you can use for simple access to all the information that is important to you: news, weather, sports, music, home control, and much more. Google Home is always ready for your next request.
You can link Google Home to your Nexia account for instant voice control of individual devices by simply saying your command at any time.
Nexia can be used with Google Home and with Google Assistant™ on your Smart Phone.
Tips Before Using Google Home - How to Name your Devices
Verify that Google Home has Voice Recognition set up to recognize you and anyone else you want to control your devices. Normal statements like, "OK Google, What time is it" or "OK Google, what is 22 plus 100" will work for anyone, but to properly control your Nexia devices, you need Voice Recognition setup trained to uniquely recognize your voice. See Setting up Voice Recognition.
Name your devices with simple, one, or two-word descriptions. This will provide the best voice experience and avoid confusing Google. Good examples are:
- Kitchen Light
- Kids Bathroom Light
- Left Porch Light
- Main Floor Thermostat
- Upstairs Thermostat
- Third Zone Thermostat
Avoid the Following Naming Restrictions
- Do not use numbers in device or automation names. Example: Bathroom 1 Light.
- Avoid Google Home commands terms like "on", "off", "bed", "stop", etc. in your device or automation names. There are many of these and they are not always obvious.
- Ensure all names are spelled properly.
- Do not have duplicate names for the same device types.
It is ok to duplicate names for different device types, such as "Entry Light" and "Entry Thermostat".
- Avoid duplication of names with other systems controlled by your Google Home, such as a Harmony Hub.
Name conflicts often manifest themselves as Google Home's non-recognition/confusion or just plain silence. If you suspect there is a conflict, try renaming your device to something unique, and not in the Google Home lexicon, like "Chocolate Pudding".
If you need to rename devices, you can do this easily in the Nexia app. Please refer to How to Rename Devices for instructions.
Linking Nexia to Google Home
- Open the Google Home App.
- Click on the + button.
- Click on Set up device.
- Click on Have something already set up?
- Search for Nexia.
- Enter your Nexia username and password then select Continue. NOTE: You must use your Nexia username, not your email address. You can find your username in the top right corner of the Nexia web portal, where it will say "Welcome, <username>".
- If you have multiple homes, select the home you wish to associate this Google Home with. NOTE: A Google Home may only be associated with and control devices within one home at a time.
- When the login is successful you will see a screen that will allow you to add your devices to a room.
- Click the X in the upper left corner, then click the back arrow twice to see the dashboard.
- Your Nexia devices will now appear at the bottom of the dashboard.
- Linked to you displays the available devices that Google will communicate with. The statement "Devices not in a home" means that these devices have not been assigned to a room.
Your devices are now ready for use. Please follow this link for a list of voice commands available for your devices. Note: It could take up to 30 minutes, depending on the number of devices, before the devices will respond to voice commands.
If Google is not recognizing your voice, then follow this link to set up or retrain your voice recognition.
If you have any questions or need assistance with this process, please contact Nexia Customer Support via email at firstname.lastname@example.org or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET and Saturday-Sunday 10 AM – 5 PM ET.
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